Nintendo of America

Important Safety Information for Playing Wii Wii Remote Wrist Strap Replacement Information All Wii Remote Problems Help with Wii Fit and the Wii Balance Board Connecting to the Internet (Getting Online) Questions About Playing Online Wii Menu Version and Feature Updates
(Updated on November 17, 2008) Download the Latest Version of the
Nintendo Wi-Fi USB Connector Software
(Now compatible with Windows Vista) Downloads or Updates Hang (Wii Shop Downloads, System Updates, etc.) Disc Read Error Messages

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Touch Screen Not Responding
Buttons Not Responding Connecting to the Internet (Getting Online) Problems Playing Against Others Over the Internet (Nintendo Wi-Fi Connection) Problems With the Microphone Plastic Housing and Hinge Issues All Power Issues (Won't Turn On, Won't Hold a Charge, Shuts Off, etc.) Download the Latest Version of the
Nintendo Wi-Fi USB Connector Software
(Now compatible with Windows Vista)

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The links below lead to support information for residents of North America. Any repair options presented at the end of troubleshooting apply only to that region. If you live in Latin America and need repair information for your Nintendo product, click here for repair options.

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