Nintendo of America

support.nintendo.com

Nintendo Channel

The Nintendo Channel is an interactive guide to what's new in the world of Nintendo - and it is available for easy download to your Wii from the Wii Shop Channel. Watch trailers, mini-documentaries, product demonstrations, and gameplay videos. Gain useful information about your favorite games on Wii and Nintendo DS from reading the game guide pages. You can even click to buy straight from your Wii, if you have the Internet Channel installed.

Please note that a compatible internet connection is required to use the Nintendo Channel (click here if you need assistance connecting your Wii console online), and the WiiConnect24 feature must be turned on (more info). Certain features of this channel also require that the Internet Channel be installed on your Wii console.

What sort of information do you need?

Setup:

 
 
 

Games:

 

Search:

 

Frequently-Asked Questions:

 

Troubleshooting:

 

 

 

 


Setup

 

Downloading the Nintendo Channel:

  1. Ensure that your Wii console is connected to the internet. If you need assistance connecting your Wii console online, click here.
  2. Select the Wii Shop Channel from the Wii Menu. If you have not previously accessed the Wii Shop Channel, you will need to read and agree to the User Agreement. For information on locating the User Agreement, click here.

  3. Once the welcome screen is displayed, select "Start Shopping."
  4. Select "Wii Channels" from the Wii Shop main menu, and then "Nintendo Channel."
  5. Select "download" to begin the download process.
  6. After the Nintendo Channel finishes downloading, it will be added to your available channels in the Wii Menu.
  7. ................

 

First Time Setup:

The first time you use the Nintendo Channel you will need to establish the channel's settings. The channel will guide you through the process described below.

  1. If the Nintendo Channel isn't already installed, download the Nintendo Channel from the Wii Shop Channel.
  2. Select the channel icon from the Wii Menu.
  3. Important: WiiConnect24 must be turned on in the Wii settings to use the Nintendo Channel.

  4. Select "OK" three times, then select "Opt In" to receive messages to the Wii Message Board or "Opt Out" to block messages from being sent to the Wii Message Board. Select "OK" to confirm your selection.
  5. Select from the following options:
    I Agree

    Allow your Wii console to share data with Nintendo. Nintendo uses this information to recommend games and to develop new games and services. No personally identifiable information will be sent to Nintendo. For a detailed list of what information is sent to Nintendo, click here.

    As a thank you for sharing this information, the DS Download Service will be made available.

       
    I Disagree
    Do not allow your Wii console to share data with Nintendo. The DS Download service will not be available.
  6. Select "OK" to confirm your choice and enter the Nintendo Channel.

................

 

Adjust video volume:

You can adjust the volume level for videos you watch on the Nintendo Channel.

  1. From the Nintendo Channel main menu, select the settings icon (wrench), then "Video Volume."
  2. Select the left arrow to decrease the volume, and the right arrow to increase the volume.
  3. Select "Confirm" to save your settings and return to the settings menu.

................

 

Opt-in/out of receiving messages

You can set whether you would like to receive messages on the Message Board with news and updates about the Nintendo Channel.

  1. From the Nintendo Channel main menu, select the settings icon (wrench), then "Commercial Message Settings."
  2. Select from the following options:
    Opt In to Commercial Messages from This Channel

    If selected, messages about the Nintendo Channel will be sent to your Wii's Message Board.

    Opt Out of Commercial Messages from This Channel If selected, messages about the Nintendo Channel will not be sent to your Wii's Message Board; however, other channels and games may send messages to your Message Board.
    Opt Out of All Commercial Messages from All Channels and Games If selected, no messages will be sent to your Wii's Message Board from any game or channel.
  3. Select "OK" to confirm your selection and return to the settings menu.

................

 

 

Opt-in/out of sending information to Nintendo

You can set whether you would like to send non-personal information to Nintendo.

  1. From the Nintendo Channel main menu, select the settings icon (wrench), then "Data-Sharing Settings."
  2. Select from the following options:
    I Agree

    Allow your Wii console to share data with Nintendo. Nintendo uses this information to recommend games and to develop new games and services. No personally identifiable information will be sent to Nintendo. For a detailed list of what information is sent to Nintendo, click here.

    As a thank you for sharing this information, the DS Download Service will be made available.

       
    I Disagree
    Do not allow your Wii console to share data with Nintendo. The DS Download service will not be available.
  3. Select "OK" to confirm your selection and return to the settings menu.

................

 

 


Games

 

View Game Information:

You can view more information about a game, including which controllers it uses, the ESRB Rating, the release date, the number of players, and which languages it supports. You can also select to view a video of the game (if available), view purchase info, and more.

  1. Select the desired game from any search, or select "more information" from any video to reach the game info screen.
  2. Select the Up/Down arrow to scroll up and down on the screen. Depending on the game and whether the consumer has the Internet Channel, the following options may also be available:
    Purchase

    Takes you to the Internet Channel, where a list of retail websites will appear.

    View a List of Available Videos Select this to see a list of videos for this game.
    Wii Shop Channel Takes you to the Wii Shop Channel (only available if the game can be purchased from the Wii Shop Channel).

................

 

Make a Recommendation:

You can recommend a game or channel that you've played for over an hour.

  1. From the Nintendo Channel main menu, select "Find Titles for You," then "Make a Recommendation."
  2. Select the desired game or channel from the list provided, then answer the following questions:
    • Who in your house enjoyed the title the most? (Select Male or Female)
    • How old is the person who enjoyed this title the most? (Select "Enter an Age," then enter the age in years. Select "OK" to continue)
    • How highly do you recommend this title? Select with the Wii Remote. (Move the slide bar to the desired position, then select "OK" to continue)
    • Who do you think this title appeals to most? (Select "Anyone" or "Gamers")
    • What gaming mood best suits this title? (Select "Casual" or "Hardcore")
    • Is this game more fun alone or with friends? (Select "Alone" or "With friends")

  3. A screen will appear with a summary of your answers. Select "Vote" to submit your recommendations.

................

 

Watch a Video:

You can view videos about games, including interviews, trailers, and commercials.

  1. From the Nintendo Channel main menu, select from the video list on the lower-half of the screen. Select the left/right arrows to scroll through the list of videos.

    Note: You can also select the "View a list of available videos" button from the game information screen.

  2. You will have the following options while viewing a video:

      Full-Screen:
      Press the A Button while watching the video to expand it to full screen mode.

      Pause/Play:
      Select the Pause button on the screen to pause, or select the Play button to resume play. Note: If in full-screen mode, you will need to first press the A Button to zoom back out before the button will appear.

      More Information:
      Select "More Information" to view game details.

................

 

Download Nintendo DS Content:

You can download demos or video clips to the Nintendo DS or Nintendo DS Lite. The demos will be playable until the DS system is shut off. Important: To use the DS Download Service, you must opt-in to sending data to Nintendo (How To)

  1. From the Nintendo Channel main menu, select "Find Titles for You," then "DS Download Service." (If this option is not available, you need to opt-in to sending data to Nintendo)
  2. On the DS/DS Lite system, select the download, then select "Yes" to begin downloading.
  3. Once the demo begins on the DS/DS Lite system, select the "Return" (arrow) button from the bottom-left of the screen (on the Wii) to return to the previous screen.

 

................

 

Using the "Purchase" feature:

You can link to an online retailer that sells the game you're currently viewing. You can also set your Preferred Online Store, or view a list of more online stores selling that game.

Note: The "Purchase" button will not appear unless the Internet Channel is installed on your Wii console.

    How to View the Selected Game at Preferred Online Store:
    While viewing a game, select the "Purchase" button to be taken to your preferred online store (default is Amazon.com).

    How to View More Online Stores:

    1. While viewing a game, select the "Purchase" button to be taken to your preferred online store (default is Amazon.com).
    2. Select "More Online Stores" to view a list of other retailers. Select the desired retailer to view the selected game on that retailer's website.

    How to Change Preferred Online Store:

    1. While viewing a game, select the "Purchase" button to be taken to your preferred online store (default is Amazon.com).
    2. Select "More Online Stores" to be taken to a list of other retailers. Select the down arrow next to "Preferred Online Store" from the upper-right section of the screen, then select the desired retailer from the list.

 

 

 


Search

 

Search for New Games:

You can search for newly released games and games that will be available in stores soon.

  1. From the Nintendo Channel main menu, select "Find Titles for You," then "View New Titles."
  2. You will now have the following options:

      Scrolling:
      Select the Up/Down arrows to scroll through the list of games.

      Changing Platforms:
      Select "All Platforms" from the top-right, then select "Wii" to view only Wii games or "Nintendo DS" to view only Nintendo DS games.

      Viewing Game Info:
      Select a game from the list to view more information about the game.

................

 

Search by Category

The Nintendo Channel lets you search for games by category.

  1. From the Nintendo Channel main menu, select "Find Titles for You," then "Search by Category."
  2. Select any of the desired options to narrow your search results:
    Platform

    Chose from All, Wii, WiiWare, Wii Channels, Nintendo DS, All Virtual Console, NES (VC), Super NES (VC), Nintendo 64 (VC), TurboGrafx16 (VC), Sega Genesis (VC), or NEOGEO (VC).

    Publisher Select the desired publisher (Nintendo, Sega, Electronic Arts, etc.).
    Genre Select the desired genre (Action, Adventure, RPG, Life Training, etc.).
    Everyone's Recommendations Select from recommendations made by other gamers, for example, search for games voted as best suited to non-gamers, more fun with friends or solo, suited to a particular gender or age range, casual or hardcore, etc.
    Other Search by number of players, online games, or games with video clips.
  3. After making the desired selections, select "Search" to view a list of results.

      Note: If a message appears that "No titles were found," try removing some of the search parameters.

      Scrolling:
      Select the Up/Down arrows to scroll through the list of games.

      Viewing Game Info:
      Select a game from the list to view more information about the game.

................

 

Search by Name

You can search for games by name.

  1. From the Nintendo Channel main menu, select "Find Titles for You," then "Search by Name."
  2. Enter all or part of the name, then select "OK" to view a list of results.

      Note: If a message appears that "No titles were found," try removing some of the search parameters.

      Scrolling:
      Select the Up/Down arrows to scroll through the list of games.

      Viewing Game Info:
      Select a game from the list to view more information about the game.

 

 


Frequently-Asked Questions:

If I "opt in" to send information to Nintendo, what information will be sent?
For a complete list of the information sent to Nintendo when you "opt-in," please click here.

 


Why is the DS Download Service grayed out?
The DS Download Service is only availableas a special "thank you" to those who agree to send their information to Nintendo. To activate this feature, you must first opt-in to sending information to Nintendo (how to).

 


Why don't I have a "Purchase" or "Wii Shop" button?
Because the "Purchase" feature uses the Internet Channel to access online retailers' websites, you must have the Internet Channel installed on your Wii console for these buttons to be available. For information on the Internet Channel, please click here.

 


Can I determine what game videos my child can watch, based on ESRB ratings?
Yes, the ability to watch videos based on the game's rating can be done through the Parental Controls settings on the Wii console. (This is done through "Highest Game Rating Allowed" setting.)

 

 

 


Troubleshooting

Video playback skips, is choppy, or stalls
Because video is streamed to your Wii console in real time, any issues with the playback are likely caused by one of two things:

  • Most common: There may be an issue with your home network, such as wireless interference. Please try our wireless home network troubleshooting for common solutions.
  • Due to a high amount of traffic, Nintendo's servers may be experiencing temporary issues. Please try to view the video again.

 


Unable to use the DS Download feature (grayed out)?
The DS Download Service is only availableas a special "thank you" to those who agree to send their information to Nintendo. To activate this feature, you must first opt-in to sending information to Nintendo (how to).

 


"Purchase" or "Wii Shop" button missing
Because the "Purchase" feature uses the Internet Channel to access online retailers' websites, you must have the Internet Channel installed on your Wii console for these buttons to be available. For information on the Internet Channel, please click here.

 


"There are no titles you can recommend" message
This message will appear if you attempt to rate a game or channel, but have not spent more than an hour playing any game or using a channel first. Please note, Nintendo GameCube games are not tracked as part of this service.